1. WE RESPECT YOUR PRIVACY
1.1. Route83 Knives respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.2. "Personal information" is information we hold which is attributable to you.
2. COLLECTION OF PERSONAL INFORMATION
2.1. Route83 Knives will, from time to time, receive and store personal information that you submit through our website, provide to us directly, or give to us in other forms.
2.2. You may provide basic information such as your name, phone number, address, and email address so that we can send information, provide updates, and process your product or service order. We may collect additional information at other times, including but not limited to, your feedback, information provided regarding your personal or business affairs, changes to your content or email preferences, responses to surveys and/or promotions, financial or credit card information, or communication with our customer support.
2.3. Additionally, we may collect any other information you provide while interacting with us.
3. HOW WE COLLECT YOUR PERSONAL INFORMATION
4. USE OF OUR PERSONAL INFORMATION
4.1. Route83 Knives may use personal information collected from you to provide you with information and updates about our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
4.2. Route83 Knives may contact you by a variety of measures including, but not limited to telephone, email, sms, or mail.
5. DISCLOSURE OF YOUR PERSONAL INFORMATION
5.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as is reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2. From time to time we may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Route83 Knives, www.route83knives.com, its customers or third parties.
5.4. From time to time, information that we collect may be stored, processed, or transferred between parties located in countries outside of Australia. These may include, but are not limited to the USA.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer - to the extent permissible by law - our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would only disclose information in good faith and where required by any of the above circumstances.
6. SECURITY OF YOUR PERSONAL INFORMATION
6.1. Route83 Knives is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorized access, modification, and disclosure.
7. ACCESS TO YOUR PERSONAL INFORMATION
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org.
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. COMPLAINTS ABOUT PRIVACY
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to PO Box 3823, Mosman, New South Wales, 2088 AUSTRALIA. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1. When You Visit Our Website
When you visit our website (www.route83knives.com) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, such that we can improve our service.
10.3. Third Party Sites
From time to time, our site may have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship, endorsement, or approval of these websites. Please be aware that Route83 Knives is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.