Route83 Terms of Service

SHIPPING FEES 

Free Continental US Shipping. Orders ship from our US warehouse. Shipping options and costs for other destinations are shown at checkout. Duties on international orders (outside of continental USA) are not included in the shipping fee. These are the buyer’s responsibility.

Deliveries to Military addresses (APO/FPO) ship for FREE.

DELIVERY TIMING

Orders ship in 1–2 business days, followed by 1–2 business days in transit within the continental United States. Our order cut-off is 6 pm Eastern Time (Florida), Monday to Friday. Tracking is provided when your order ships.

DISCOUNTS

To honor and thank you for your service, we are proud to offer all military personnel and all First Responders a 20% discount which is applied at checkout through id.discount.

CURRENCY

All prices quoted on this website are in US Dollars. You may however select other currencies which are calculated using current exchange rates.

REFUND POLICY 

LOCAL US RETURNS

US orders are returned locally to our Florida fulfillment address: 4283 Express Lane, Suite 002-192, Sarasota, FL 34249, United States. Contact support@route83knives.com or +1 (941) 538-6941 for return instructions before sending anything. US customers do not need to return orders overseas.

01. 30-DAY MONEY-BACK GUARANTEE
Don’t love your Route 83 knife? Return it within 30 days for a full refund of the purchase price. Change-of-mind returns must be unused. 

02. SHIPPING FEES
For change-of-mind purchases, you are responsible for shipping the products back to the address provided. This includes responsibility for the return shipping costs and any duties incurred.

Original delivery fees are refunded only if returns are for defective products, products that were not described accurately, or incorrect orders.

03. REFUNDS
The refund will be for the full purchase price of the returned items.

Credit for returned items will be applied to the credit method that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 to 10 days of the date that the return is approved.



If the return is due to defective products, inaccurate product descriptions, or an incorrect order, you may be compensated for the return shipping.

Please email us at support@route83knives.com to initiate a return and include your proof of purchase.